FREQUENTLY ASKED QUESTIONS
At Bloomis, we know that every skin is unique and each person has their own questions.
That’s why we created this space to answer your doubts in a clear, approachable, and honest way.
We want to accompany you in your personal care routine with transparent and useful information, because we believe that feeling good starts with being well informed.
Your trust is what matters most to us.
How natural are Bloomis products?
At Bloomis, we take our commitment to nature and your well-being very seriously.
That’s why all our products contain at least 95% natural ingredients, carefully selected to offer you the best without compromising quality.
We want you to feel confident using products that respect both your skin and the environment — because for us, naturalness is essential.
Are Bloomis products tested on animals?
No, none of our products have ever been nor will ever be tested on animals.
All our products are made in the European Union, where the Cosmetic Regulation (EC) No. 1223/2009 strictly prohibits animal testing for both finished cosmetic products and their ingredients.
At Bloomis, we are fully committed to this regulation and to respecting animal life.
How can I get in touch with you?
We love hearing from you! You can send us a message directly through the Contact section on our website, or if you prefer, write to us on Instagram at @bloomis_naturals.
We always reply as soon as possible to assist you with anything you need.
What should I do if I have a bad reaction to a product?
We’re very sorry that you’ve had this experience. We recommend discontinuing use of the product immediately and contacting us, providing the batch number shown on the packaging.
We’ll reach out to you as soon as possible to assist you and follow up on your case.